Umove Support

    Need help? Get in touch using the form below or email us directly. We’re here to help.

    Location
    Hong Kong

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    Fill out the form and we’ll open your email client with the details pre-filled.

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    FAQ

    How do I contact support?

    Email us at umovetec@gmail.com or use the form on this page. We'll reply to most inquiries within 2 business days.

    Where can I read the Privacy Policy and Terms of Service?

    You can find them at /privacy-policy and /terms on our website.

    What information should I include when reporting an issue?

    Describe your device model, OS version, Umove app version, and steps to reproduce the problem. Screenshots or short screen recordings help a lot.